Terms of service

Terms and Conditions

1. Introduction

Welcome to aaolow.com. By accessing or using our website, you agree to these Terms and Conditions (T&C), governed by the laws of the United Arab Emirates (UAE). If you do not agree with these terms, please refrain from using our services.

2. Eligibility

To use this website, you must:

  • Be at least 18 years old, or use the website with the consent of a parent or legal guardian.
  • Agree to comply with all applicable laws and regulations in the UAE.

3. Products and Services

  • All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.
  • We make every effort to display product descriptions, images, and prices accurately. However, errors may occur, and we reserve the right to correct them.

4. Orders and Payments

  • By placing an order, you confirm that the details provided are accurate.
  • Payments must be made using methods provided at checkout. Your order will be processed only after payment is confirmed.
  • Prices include VAT where applicable, in compliance with UAE Federal Tax Authority regulations.

5. Shipping and Delivery

  • Orders are shipped as per our Shipping Policy.
  • Delivery timelines are estimates and may vary based on location and external factors.
  • Customers are responsible for ensuring correct shipping details. We are not liable for delays or losses caused by incorrect information.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy, in accordance with UAE Consumer Protection Law.
  • Refunds will be processed to the original payment method within 7 working days after approval.
  • Products must be returned in their original condition with proof of purchase.

7. Privacy Policy

  • Your personal information is handled in compliance with UAE privacy laws. Refer to our Privacy Policy for details on how we collect, use, and protect your data.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is protected by intellectual property laws in the UAE. Unauthorized use is strictly prohibited.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Our liability is limited to the value of the purchased product.

10. Governing Law

These terms are governed by the laws of the UAE. Any disputes will be resolved in the courts of the UAE.

11. Amendments

We reserve the right to update or modify these terms at any time. Changes will be effective upon posting. Continued use of the website constitutes acceptance of the revised terms.

12. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

  • Email: info@almuntazargt.com
  • Phone: +971 50 5833 108
  • Office Address: Office No. 20 Al Safrah Building Al Ain - Abu Dhabi